How your business can use PayGlobal.
Online Services - Hosted
- Accessible anywhere, anytime
- Maximum levels of security
- High availability infrastructure
- Business continuity & disaster recovery plans
- Software updates applied free of charge
A fully managed PayGlobal enterprise solution – we take care of the security, availability and infrastructure, allowing you to concentrate on your business.
In-house
- Full ownership of software and environment
- Customer-driven change management
- User manuals are easily retrievable on our customer website
You control your software and IT environment, and drive any changes.
Bureau - Outsourced
- Save time and money as we take care of your day-to-day payroll administration
- Dedicated payroll professionals assigned to your business
- Year-round service
- Your HR team can focus on strategic goals
Bureau offers a standardised, best practice, outsourced payroll administrative function, providing our customers with peace of mind & timely information.
Moving to PayGlobal.
Consulting
- Standard, repeatable, tested implementation process
- Average customer implementation takes 12 weeks from sign-off to handover
- Follow industry suggested best practice methodology
The people who scope your project also produce the site plan and implement it. Our consultants are approachable experts who want the best for you.
Project Management
- Our project management enables efficient and effective project implementation
- We are responsible for the successful delivery of your project objectives
- We use the most practical solutions
Our focus is on delivering business objectives by taking a fresh approach to projects. We implement simple, sustainable solutions and are accountable for the results.
PayGlobal's ongoing commitment to you.
Support Desk
- 24/7 email and telephone availability
- Experienced and friendly experts ready to help
- Ongoing technical back-up and advice
- Urgency guidelines agreed in advance
We strive to maintain the best service levels in the industry. Our team offers customers a user-friendly support system so you are kept up-to-date with progress on queries.
Consulting
- On-site or remote consulting services to customers who require assistance
- Customised service, tailored to your business and specific requirements
- Highly experienced and skilled team
When you do tax upgrades, add additional modules or require extra configuration, our team of experts is on hand to assist.
Account Management
- Develop and maintain relationships with your key contacts
- Dedicated Account Manager for your business
- Understand your needs, to make relevant suggestions
- Suggest best product migration paths and answer queries
The Account Management team forms a hub, providing guidance and inter-linking our project management, consulting, development and finance people for you.
